Pure, Natural and Effective
We love the inexhaustible variety of plants and flowers and the healing properties of their natural oils and extracts. There’s an art and a science to working with them. Taking the purest natural ingredients, we create blends that enhance the oil’s inherent properties, turning them into rich, beautifully scented products that deliver fantastic results.
Every ingredient in every product has a positive role to play. In some instances, we use bases such as regenerative Damask Rose water in our products. We also use Vitamin and Omega-rich plant oils such as Jojoba, Evening Primrose and Arctic Strawberry Seed oil, and Shea and Murumuru butters. These have a natural affinity with essential oils, helping them to work to their best potential.
The natural ingredients and essential oils we use may have slight variations in colour, this in no way impacts the potency or benefits of the products and is only due to the natural variation of crops each year.
The integrity of our ingredients is vital to us. We ensure every essential oil and plant extract that goes into our products are up to our standards. Our raw materials are native to some of the wildest and most remote places in the world. We work with the farmers who produce them to ensure our ingredients are grown to the highest degrees of purity, quality and ethical standards.
Below are some of the common questions we receive about our products. For any time sensitive requests or any order specific questions please get in touch with our customer service team either by email or telephone.
Q: Why are your products so effective?
We create highly potent therapeutic essential oils blends using the best possible ingredients. We choose our product bases wisely too. We use Rose Water instead of plain water. We also use vitamin and omega-rich plant oils such as Jojoba, Evening Primrose and Artic Strawberry Seed Oils and Shea and Murumuru Butters. These have a natural affinity with essential oils, allowing them work to their best potential.
Q: Are your products natural?
All our oils are all 100% natural including our Bath & Shower Oils, Body Oils, Pure Essential Oils and Face Oils. All our other products where possible are natural, however we do not compromise on quality, safety and efficacy. We use a limited number of naturally derived or synthetic preservative systems such as Phenoxyethanol where there are no alternatives. We are proud that our products are 100% free from synthetic fragrances, artificial colours, sulphates, parabens and mineral oils.
Q: Are your products organic?
We always try to source the best possible essential oils and ingredients. So, while our products are natural, they are not necessarily certified 100% organic because not every natural ingredient is certified organic. We also believe, in some cases, there are greater benefits from sourcing an ingredient from its natural environment rather than from an organic farm. For example, we like to source our lavender from the Alps rather than an organic farm in the UK.
Q: How do I know what products to use on my face/body?
The best way to find out what the best prescription of products for you are is to have a consultation, and ideally a treatment, with one of our brand ambassadors. This can be done in one of our many spa and retail partners. For a list please see our Spa and Beauty Room Finder. Alternatively, we offer consultations via e-mail, contact us by emailing firstname.lastname@example.org to speak to one of our trained therapists..
Q: Are your products tested on animals?
Aromatherapy Associates does not test on animals or accept ingredients that have been tested on animals. Whilst some regulatory bodies may conduct it for their own safety or regulatory assessment, Aromatherapy Associates has never tested on animals. We are committed to sourcing the best possible essential oils, natural ingredients and plant extracts available to produce only the highest quality and most effective wellbeing products possible which meet all our efficacy, safety and ethical standard.
Q :Do your products contain animal derivatives?
We use certain animal derivatives including honey and beeswax for their benefits to the skin.
Q: I am vegan – can you tell me if your products are still suitable for me to use?
We use a few animal derivatives such as honey, beeswax and silk in the following products; Rose Infinity Moisturiser, Rose Infinity Eye Cream, Rose infinity Triple Effect Mask, Moisturising Lip Balm, Mattifying Skin Serum, Anti – Ageing Rich Repair Eye Cream, Renewing Rose Body Cream.
Q: I have a nut allergy – are your products still suitable?
If you have a nut allergy it is recommended you avoid using Anti-Ageing Rich Repair Nourishing Cream, Hydrating Triple Rose Renewing Moisturiser, Mattifying Purifying Facial Scrub, Mattifying Deep Cleanse Face Mask, Inner Strength Soothing Cleansing Balm, Nourishing Enrich Body Oil, the Aromatherapy Associates Lotion and The Refinery Revitalising Moisturiser, Face Scrub and Face Mask.
Scientific studies have found Coconut Oil, Shea Nut Butter and Peach Kernel Oil do not pose any known or likely allergy risk as contrary to popular belief they are not classified as nuts. If you have any concerns, consult your doctor first.
Q: From what age can your products be used from?
Our Support Supersensitive Body Oil blend although created for people with sensitive skin, psoriasis and dermatitis, it can in fact be used on children from 3 months old. If you are under the age of 16 our products should be used under the supervision of an adult.
Q: Can Bath & Shower Oils be left on the skin or used as facial products?
Bath & Shower Oils should not be used as facial products. They are highly concentrated treatments in a bottle and should be used as indicated on the back of pack.
Q: What is the International federation of Aroma-therapists? (IFA)
The IFA, is a self-governing body that promotes the preservation of health by advancing the knowledge and practice of Aromatherapy via education, teaching and training. For over 30 years they have been safeguarding standards in the practice of Aromatherapy through their official Codes of Professional Practice and the formation of the Professional Aromatherapy Diploma syllabus in 1988. Their quality mark is recognised globally as professionalism and excellence within the field.
Q: Do Aromatherapy Associates products contain preservatives?
We use a limited number of naturally derived or synthetic preservative systems such as Phenoxyethanol in our gels, lotions and creams. We will not compromise on product safety or stability and use this where no alternatives are suitable. We follow the latest research and development in this area and are constantly searching for effective, natural alternatives.
Q: Do Aromatherapy Associates products contain alcohol?
In short no, but some Fatty Alcohols are beneficial to the skin and can be found in our products; examples include Cetyl Alcohol, Cetearyl Alcohol, Oleyl Alcohol and Stearyl Alcohol. They are not considered to be drying to the skin unlike Ethanol and other volatile alcohols. Denatured alcohol is occasionally used in very limited quantities as a solvent when no alternatives are available.